Privacy

Stone Axe respects your privacy and handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

We collect personal information you provide to us, such as your name, contact details and delivery address, when you:

• make an enquiry or request a visit;
• place an online pickup order or arrange a trade order directly; or
• correspond with us.

How we use it

We use your information to respond to enquiries, process and deliver orders, manage our relationship with trade customers, and meet our legal obligations — including age verification for alcohol sales.

Payments

Online payments are processed by Square. Payment card details are handled by Square and are not stored on our systems. Square's handling of your information is governed by its own privacy policy. We arrange trade orders and invoices directly.

Cookies and analytics

We use Google Analytics 4 to understand visits and how people use our website. Google may set cookies and process usage information for this purpose. You can manage cookies through your browser settings. See Google's privacy policy for more information.

Sharing

We do not sell your personal information. We share it only where needed to provide our services — for example, with service providers that support our correspondence and invoicing — or where required by law.

Storage and security

We take reasonable steps to protect your information and keep it only for as long as needed. Where required, we maintain records (such as alcohol delivery records) to meet our regulatory obligations.

Your rights

You may ask us to access or correct the personal information we hold about you. Contact us using the details on our contact page.

Contact

For privacy questions, contact us via the contact page.